Privacy Policy
Five24 Roofing Effective Date: September 12, 2026
Five24 Roofing (“Five24 Roofing,” “we,” “us,” or “our”) operates the website five24roofing.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with our Site, how we use it, and the choices available to you.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you provide to us. When you fill out a contact form, request a free roof estimate, or otherwise reach out to us through the Site, we may collect information such as your name, phone number, email address, mailing or property address, and any details you share about your roofing project.
Information collected automatically. When you visit our Site, certain information may be collected automatically, including your IP address, browser type, device type, pages visited, time spent on pages, referring website, and general location (city/region level).
Cookies and similar technologies. We use cookies, pixels, and similar tracking technologies to operate the Site, remember your preferences, and understand how visitors use our Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free roof estimates or quotes
- Schedule and coordinate roofing services
- Communicate with you about your project, appointments, or account
- Improve our Site, services, and marketing
- Measure the performance of our advertising, including Google Ads campaigns
- Comply with legal obligations and protect our business
3. Advertising and Analytics
We use third-party services to advertise our business and measure how our Site and ads perform, including:
- Google Ads and Google Analytics — We use Google Ads to advertise Five24 Roofing online and Google Analytics to understand Site traffic. These services may use cookies and similar technologies to collect information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you, and to measure ad performance and conversions (such as form submissions or calls generated from an ad).
- Call tracking — We may use call-tracking phone numbers and services to determine which marketing efforts generate phone calls. These services may record calls for quality and training purposes; where required, callers will be notified.
You can learn more about how Google collects and uses data at Google’s Privacy & Terms site, and you can opt out of personalized Google advertising through Google Ads Settings or by using the Network Advertising Initiative opt-out page.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as hosting providers, scheduling software, call-tracking services, and advertising platforms like Google)
- Subcontractors or suppliers directly involved in fulfilling your roofing project, when necessary
- Government authorities or other parties when required by law, to enforce our rights, or to protect the safety of others
5. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You can:
- Decline to provide personal information, though this may limit our ability to respond to your request or provide a quote
- Adjust your browser settings to refuse or delete cookies
- Opt out of personalized advertising through the Google and Network Advertising Initiative links above
7. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Five24 Roofing 517 East Blvd, Charlotte, NC 28203 Phone: (704) 324-1175 Website: five24roofing.com
Licensed in North Carolina (#104466) and South Carolina (#67298).